Here at Fox Road we take pride in our quality of products and exceptional customer service. Please contact us with any questions, comments or requests you may have. We love hearing from you - any and all feedback is gratefully appreciated. Below is a list of testimonials we have received via email from our customers. We also have over 400 google reviews with an average 5.0 stars out of 5 - you may read these (or write your own) by clicking here.
Testimonials
Absolutely love this business! They sent a stunning box bouquet, just like in the description. Thankyou! - Bhadra
Amazing service! I sent a last minute request in late on a Thursday night and had flowers at my place the next afternoon. Easy communication. Definitely recommend. - Kits
Amazing flowers with top notch customer service. I called in the afternoon requesting flowers to be delivered that same day. Within the next few hours the flowers had been delivered and the recipient was so happy with them. Thank you so much! - Dawn
The flowers were a gift to say to someone to say that our thoughts were with them. They truly hit the spot and were given and received with lots of love. - Karen
Oh my goodness! I just received the flowers from you guys, Thank you so much 😭 I am truly blown away! You always provide the most amazing, beautiful bouquets and they are such a blessing to be able to give to people in all seasons of life. Thank you so much - not only the bouquet but for all that you do! You have truly made my day!! Xx - Lisa
Beautiful made flowers and arrangements. Jocelyn is very helpful especially last minute, contactable by phone and local. I absolutely love her service, valued for money. This is not my first time as a customer nor will it be the last. Highly recommended. - Rae
Jocelyn was absolutely awesome. Especially during a very sad time for me. She kept me updated, I never had to chase for intel. I was not only very grateful but super impressed. Highly recommend Fox Road. And thank you Jocelyn! You legend! - Lisel
My recipient loved them! She sent me a photo and the bouquet looked very similar to what I was expecting from the order and the blooms looked lovely and fresh. Easy to order and delivered the same day! Many thanks! I will be using your services again 👍🏻😊 - Karen
Excellent. Ordered from UK. Delivered as stated with tracking supplied. Was sent a photo by recipient and they looked lovely. - Elaine
Amazing, caring people above and beyond my order that put a big smile on my granddaughter’s face with a lost beloved toy, they also sent a family that lost their home, a box of much needed stuff to help them in their need THANK YOU. - Michelle
Absolutely brilliant! Bouquet was stunning and topped off with wine and chocolate gift pack. Ordered over the phone in the morning and was delivered early the same afternoon. Will be my go to florist from now on. Highly recommend to anyone wanting great ser ice and beautiful flowers. Five stars don't do Fox Road justice. - Clinton
Last week I received a floral arrangement from Fox Road and it is absolutely stunning! Best arrangement I’ve seen in ages and it is lasting beautifully too! Next time I need to order some flowers I know where I’ll be ordering from! Thank you so much! - Hannah
I wish to acknowledge the wonderful service provided by Fox Road Flowers & Gift Boxes. The website was easy to follow and the invoice and receipt sent quickly to my email. My instruction as to preferred delivery date and time was followed through and I was delighted to receive an email confirming delivery had taken place and even name of recipient was advised. I consider this exceptional service and thank Fox Road for attending to my order so efficiently. - Eve
Second time purchasing flowers from here and the experience couldn’t have been any better both times. Ordering was super simple, the communication was clear and delivery was quick. Beautifully arranged, finely detailed and very astounded with the pricing. I couldn’t be happier for my purchase! Thank you for making my mums birthdays for the second year! You guys are amazing! Keep up the great work! - Abi
I have only used Fox Road twice - they have always delivered on time and exactly what was ordered. Both times the recipient has told me what great quality the gifts and flowers were and how artistic and beautifully presented they are. The website is very easy to navigate and use and I like that they are a local business. - Sarah
Hi Jocelyn, Very happy with the professional and efficient service, easy to book from overseas and the recipient was very happy with the beautiful flowers! Thanks again - kindest regards. - Daina
Hi Jocelyn, I found your website easy to use and the service was extremely prompt. Would definitely use your services again in the future. - Rebecca
Dear Jocelyn,
For many years now I have tried to send flowers to friends and family living in the Wellington/Lower Hutt area without success. In the past the flowers have either been lost, have not ended up looking anything like the picture online or the quality is poor. You however have restored my faith in sending flowers! I have received a photo from my friend and not only are the flowers exactly as promised from the picture online, (if not even more lovely with added pine cones etc) but they arrived fresh and in beautiful condition and have provided just the special gift I was hoping to achieve for my dearest friend, in fact it brought her to tears the arrangement was so lovely. Thank you so much. It is encouraging to find someone like yourself online, I will be using you again and recommending you to friends and family. With grateful thanks. - Paula
Thank you Jocelyn - It has been my pleasure to use your services, very professional and quick service to the door. My wife and I were celebrating 20 years of marriage, and what better way than to show a wonderfully handmade prepared bouquet of flowers, with sound advice and good pricing. I would highly recommend your services - oh and my wife was described as having a "Wow" factor moment when she received them at the front door - thanks again Fox Road for making this happen. - John and Madeleine
Hi, Just a quick note to say, thank you. I just had a phone call from my daughter to say she had received the flowers. It was so kind of you to get them to her so quickly. I really appreciate how efficient you were. Once again thank you. - Robyn
Hi Jocelyn,
My wife just rang Wakefield Hospital to make sure the flowers had been delivered to Jane's room and was told by the nurse that "it was the most stunning bunch of flowers she has seen!". Jane's husband Gary just sent us the picture, it really looks stunning!! - Steve